Privacy Policy

  1. USER INFORMATION

Riversa Postformados La Ribera S.A., hereinafter the Responsible, is Responsible for the Treatment of personal data that the Interested Party could provide you through this website, by email, by telephone, as well as by any other means, and informs you that this data will be processed in accordance with the provisions of current regulations for the protection of personal data, for which You are provided with the following information about possible treatments:

The Interested Party guarantees the accuracy and veracity of the personal data provided, exonerating the Controller from any responsibility in this regard, committing to keep them duly updated and to notify the Controller of any variation that may occur in them.

The products and services offered by the Responsible are not directed to minors, so if the Interested Party is under 18 years of age, please do not send us your personal information. In case of receiving personal information from minors under 18 years of age, these will be deleted as soon as we become aware of the fact.

The Responsible will process the data for the following purposes, depending on the reason for which the Interested Party has provided them:

CONTACT / INQUIRIES
Purpose of the treatment: to respond and follow up on the queries, requests or requests received, as well as to maintain contact with those people who have shown interest in the company, its products or services.
Data conservation criteria: they will be kept as long as there is a mutual interest to maintain the purpose of the treatment and its deletion is not requested and, in case of doing so, during the time provided by applicable legislation regarding the prescription of responsibilities.
Legitimation for the treatment of the data: the legal basis for the treatment of the data is based on the legitimate interest pursued by the Responsible to attend and respond to the communications or requests received or the consent granted by the Interested Party when providing their data.
BUDGETS
Purpose of the treatment: the preparation of the budgets requested by the interested parties, their subsequent follow-up, as well as maintaining contact with those people who have shown interest in the company, its products or services.
Data conservation criteria: they will be kept as long as there is a mutual interest to maintain the purpose of the treatment and its deletion is not requested and, in case of doing so, during the time provided by applicable legislation regarding the prescription of responsibilities.
Legitimation for the treatment of the data: the legal basis for the treatment is the legitimate interest of the Responsible to attend to the requests received or the consent granted by the Interested Party when providing their data.
CONTRACTING SERVICES OR PRODUCTS

Purpose of the treatment: manage the provision of services or the sale of agreed products.

Maintenance of contractual / commercial relations between both parties, as well as to carry out administrative tasks (billing, collections, etc.) and for the fulfillment of the obligations derived from all this.

Data retention criteria: they will be kept as long as the contractual or commercial relations between both parties are maintained and their deletion is not requested and, in case of doing so, during the time provided by the regulations in force (fiscal, commercial, citizen security, etc.) regarding the prescription of responsibilities.
Legitimation for data processing: the legal basis for data processing is the execution of a contract in which the interested party is a party or for the application at his request of pre-contractual measures, as well as compliance with legal obligations (fiscal, commercial, citizen security , etc.) that all this implies.
NEWSLETTER SUBSCRIPTION
Purpose of the treatment: manage the sending of the newsletter about the Responsible, its products and services.
Data conservation criteria: they will be kept as long as there is a mutual interest to maintain the purpose of the treatment and its deletion is not requested and, in case of doing so, during the time provided by applicable legislation regarding the prescription of responsibilities.
Legitimation for data processing: the consent granted by the Interested Party at the time of subscribing to the bulletin/newsletter.

Communication of the data: the data will not be communicated to third parties, unless there is a legal obligation or it is necessary for the maintenance and development of the relations between both parties or for the provision of services, such as, by way of example, but not limitation :

– Competent Public Administrations, for compliance with applicable regulations.

– Financial/banking entities, for the management of collections and payments.

– Service providers contracted by the Controller, who will have the status of data processor.

Rights that assist the User:

  • Right to withdraw consent at any time.
  • Right of access, rectification, portability and deletion of your data and the limitation or opposition to its treatment.
  • Right to file a claim with the control authority (agpd.es) if you consider that the treatment does not comply with current regulations.

How to exercise these rights?

Interested Parties may exercise their personal data protection rights by sending a written communication to Riversa Postformados La Ribera S.A. – Polígono Martín Grande, 2 – 26550 Rincón de Soto (La Rioja) SPAIN, indicating the reference “EXERCISE RIGHTS LOPD” or via email info@riversa.net, including a photocopy of your ID or other equivalent identification document and indicating your name and surname, petition in which the request is specified, address for notification purposes, date and signature. You can also exercise your rights through legal representation, in which case, in addition to the DNI of the interested party, you will have to provide a DNI and a document accrediting the representation of the third party.

If requested, we will make available the forms in which you can exercise these rights, indicating which right you wish to exercise.

SOCIAL MEDIA

We inform you that we are present in Social Networks. The treatment of the data that is carried out of the people who become followers and/or carry out any link or connection action through the Social Networks of the official pages of Riversa Postformados La Ribera S.A., will be governed by this section, the rest of the privacy policy, as well as by those Conditions of use, privacy policies and other access, use and similar regulations that belong to the corresponding social network. The provider will process your data for the purposes of correctly managing your presence in the corresponding social network, informing you of activities, products and/or services of Riversa Postformados La Ribera S.A., or third parties that may be related to our activity, as well as for any other purpose that the regulations of Social Networks may allow.

  1. MANDATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER

The Interested Parties, by checking the corresponding boxes and entering data in the fields, marked with an asterisk (*) in the various forms, expressly and freely and unequivocally accept that their data is necessary to meet their request by of the provider, the inclusion of data in the remaining fields being voluntary.

In the event that all the data is not provided, it is not guaranteed that the information and services requested are completely tailored to your needs.

  1. SECURITY MEASURES

That, in accordance with the provisions of current regulations on the protection of personal data, the RESPONSIBLE is complying with all the provisions of the RGPD and LOPD regulations for the processing of personal data for which they are responsible and, manifestly, with the principles described in the RGPD and the LOPD, by which they are treated in a lawful, loyal and transparent manner in relation to the interested party and adequate, pertinent and limited to what is necessary in relation to the purposes for which they are treated.

The CONTROLLER guarantees that it has implemented appropriate technical and organizational policies to apply the security measures established by the GDPR and the LOPD in order to protect the rights and freedoms of Users and has provided them with the appropriate information so that they can exercise them.